Philippine consumer rights at restaurants include: 1) Right to accurate menu pricing (VAT and service charge must be disclosed); 2) Right to senior citizen/PWD discount (legally protected); 3) Right to complain about food quality and request replacement; 4) Right to an itemized receipt; 5) Right to report food safety concerns to DOH; 6) No restaurant can force payment for food that was demonstrably unacceptable. The DTI handles consumer complaints against Manila restaurants.
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